Terms of Service

CAMP Forecasting provides a multi-tenant, cloud-based software platform that enables pharmaceutical and life sciences companies to build, analyze, and collaborate on revenue forecasting models for drug products. The Service includes forecasting tools, a visual flow-builder, reference data libraries, AI-assisted modeling features, scenario management, and related functionality as described in our documentation.

We reserve the right to modify, enhance, or discontinue features of the Service at any time.

The Service is intended solely for use by businesses and their authorized representatives. By accepting these Terms you represent and warrant that:

• You are at least 18 years of age.
• You have the legal authority to bind the organization on whose behalf you are registering.
• Your organization is a validly existing legal entity.
• All registration information you provide is accurate, current, and complete, and you will keep it up to date.
• You have been invited to register by CAMP or by an authorized representative of your organization.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

3.1 License

Subject to your compliance with these Terms and timely payment of applicable fees, CAMP grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the subscription term solely for your internal business purposes.

3.2 Restrictions

You shall not, and shall not permit any third party to:

• Copy, modify, adapt, translate, reverse-engineer, disassemble, decompile, or create derivative works of the Service or any component thereof.
• Sublicense, sell, resell, transfer, assign, or otherwise make the Service available to third parties.
• Access the Service to build a competing product or service or benchmark the Service against a competing product or service.
• Remove or obscure any proprietary notices, labels, or marks on or in the Service.
• Use the Service to process, store, or transmit material that infringes third-party intellectual property rights or that is unlawful, harmful, or fraudulent.
• Attempt to gain unauthorized access to the Service, its related systems, or the data of other customers.
• Use automated means (bots, scrapers, crawlers) to access or extract data from the Service unless expressly authorized by CAMP in writing.
• Exceed any usage limits or rate limits communicated to you or documented in the Service.

4.1 Ownership

You retain all right, title, and interest in and to the data, content, and materials you upload, input, or otherwise provide to the Service (“Customer Data”). CAMP does not own Customer Data.

4.2 License to CAMP

You grant CAMP a limited, non-exclusive license to process Customer Data solely as necessary to provide, maintain, and improve the Service on your behalf. CAMP will not share Customer Data with third parties except as described in Section 6 of these Terms or as required by law.

4.3 Data Accuracy

You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data you submit. CAMP is not responsible for errors or omissions in your data or for the accuracy of any forecasts derived from your data.

4.4 Data Retention

Upon termination of your subscription, CAMP will retain your Customer Data for 90 days, after which it may be permanently deleted. You are responsible for exporting any data you wish to retain prior to termination.

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”). Each party agrees to:

• Use Confidential Information only for purposes of performing obligations or exercising rights under these Terms.
• Protect Confidential Information with at least the same degree of care used to protect its own confidential information, but no less than reasonable care.
• Not disclose Confidential Information to third parties without prior written consent, except to employees or contractors who have a need to know and are bound by comparable confidentiality obligations.

Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known before disclosure; (c) is independently developed without use of Confidential Information; or (d) must be disclosed by law, provided the receiving party gives prompt written notice to the disclosing party.

This section describes how CAMP collects, uses, and protects personal data in connection with the Service. By using the Service, you consent to the data practices described here.

6.1 Data We Collect

We collect the following categories of data:

• Account data — name, work email address, company name, and job role provided during registration or account management.
• Customer Data — forecasting models, scenarios, assumptions, reference data, and any other content you upload or create in the Service (see Section 4).
• Usage data — pages visited, features used, actions taken, session duration, and similar interaction logs collected automatically when you use the Service.
• Technical data — IP address, browser type, operating system, and device identifiers collected automatically by our infrastructure.
• Communications — records of support requests, feedback, or other correspondence you send to us.

6.2 How We Use Your Data

We use the data we collect to:

• Provide, operate, and maintain the Service and your account.
• Process transactions and send related administrative communications.
• Respond to support requests and improve customer service.
• Analyze usage patterns and Service performance to improve features and fix issues.
• Send security notices, and other service-related communications (these cannot be opted out of while you have an active account).
• Comply with legal obligations and enforce these Terms.

We do not use your Customer Data (your forecasting models and proprietary assumptions) to train AI models or for any purpose other than delivering the Service to you.

6.3 How We Share Your Data

We do not sell your personal data. We share data only in these limited circumstances:

• Service providers (subprocessors) — we use trusted third-party vendors to operate the Service, including cloud infrastructure (Supabase/PostgreSQL for database hosting, Vercel for application hosting) and AI processing (Anthropic for AI-assisted features). Each subprocessor is bound by contractual data protection obligations and may only process data as directed by CAMP.
• Within your organization — other users at your company who are members of your CAMP account can see data within your company’s workspace, subject to the role-based access controls you configure.
• Legal requirements — we may disclose data if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of CAMP, its users, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy commitments in these Terms.

6.4 Cookies and Tracking

The Service uses session cookies and local storage solely to maintain your authenticated session and remember your preferences. We do not use third-party advertising cookies or cross-site tracking technologies. You may disable cookies in your browser settings, but doing so will prevent you from logging in to the Service.

6.5 Data Retention

We retain account and Customer Data for as long as your subscription is active and for 90 days after termination (see Section 4.4). Usage and technical logs are retained for up to 12 months. Anonymized, aggregated analytics data may be retained indefinitely.

6.6 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, export, or delete your data, and the right to object to or restrict certain processing.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the GDPR or equivalent legislation, including the right to lodge a complaint with your local supervisory authority.

6.7 International Data Transfers

The Service is operated from the United States. If you access the Service from outside the United States, your data will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer. Where required by applicable law, we implement appropriate safeguards for international transfers.

6.8 Security Measures

CAMP implements commercially reasonable technical and organizational security measures designed to protect data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit (TLS) and at rest, row-level security and role-based access controls within the database, and regular security assessments. No system is completely secure; we cannot guarantee absolute security.

6.9 Security Incident Notification

In the event of a confirmed security breach that materially affects your Customer Data, CAMP will notify you without undue delay and in accordance with applicable law.

6.10 No PHI or HIPAA Obligations

The Service is designed for use with aggregated, de-identified population-level data for revenue forecasting purposes. You agree not to upload, store, or process individually identifiable health information (“PHI”) as defined under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”) through the Service. CAMP is not a covered entity or business associate under HIPAA with respect to the Service. If your use case requires HIPAA compliance, contact us before proceeding.

CAMP and its licensors retain all right, title, and interest in and to the Service, including all underlying software, algorithms, AI models, user interfaces, documentation, and reference data provided by CAMP (collectively, “CAMP IP”). These Terms do not transfer any ownership of CAMP IP to you.

If you provide feedback, suggestions, or ideas about the Service (“Feedback”), you grant CAMP a perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such Feedback in any manner without obligation to you.

IMPORTANT: The Service provides financial modeling and revenue forecasting tools. Nothing in the Service constitutes medical advice, clinical guidance, regulatory advice, or investment advice. Forecasts generated through the Service are estimates based on the assumptions and data you provide, and are subject to inherent uncertainties.

You acknowledge that:

• All forecasts are hypothetical projections and do not guarantee actual commercial outcomes.
• Regulatory approval, market conditions, competitive dynamics, and many other factors outside the Service can materially affect actual drug revenues.
• You should not rely solely on outputs from the Service for material business, financial, or clinical decisions without appropriate independent expert review.
• CAMP is not responsible for decisions made by you or your organization based on Service outputs.

Fees for the Service are set forth in your order form or subscription agreement with CAMP. Unless otherwise specified:

• All fees are quoted and payable in U.S. dollars.
• Subscription fees are billed in advance on a monthly or annual basis.
• Fees are non-refundable except as expressly set forth herein or required by law.
• CAMP may adjust fees with at least 30 days’ written notice prior to your next renewal period. Continued use after the effective date of a price change constitutes acceptance.
• Unpaid amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus reasonable collection costs.

10.1 Term

These Terms commence on the date you first accept them and continue until your subscription expires or is terminated.

10.2 Termination for Cause

Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 30 days of written notice. CAMP may also suspend or terminate your access immediately if we reasonably believe your use of the Service poses a security risk or violates applicable law.

10.3 Effect of Termination

Upon termination: (a) your license to use the Service will immediately cease; (b) CAMP will retain Customer Data for the period described in Section 4.4; and (c) provisions that by their nature should survive will survive termination, including Sections 4, 5, 6, 7, 8, 11, 12, 13, and 14.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CAMP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. CAMP DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY REFERENCE DATA OR OTHER CONTENT PROVIDED THROUGH THE SERVICE.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAMP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF CAMP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CAMP’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO CAMP IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

You agree to indemnify, defend, and hold harmless CAMP and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your Customer Data, including any claim that it infringes a third-party intellectual property right or violates applicable law; (c) your violation of any applicable law or regulation; or (d) any misrepresentation made by you. CAMP will provide prompt written notice of any such claim and reasonable cooperation in the defense at your expense.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the parties cannot resolve the dispute within 30 days, the dispute shall be submitted to binding arbitration in Chicago, Illinois under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

You agree to bring any claim arising out of these Terms only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

15.1 Changes to Terms

CAMP may update these Terms from time to time. If we make material changes, we will notify you by email or by prominent notice in the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

15.2 Entire Agreement

These Terms, together with any applicable order form or subscription agreement, constitute the entire agreement between you and CAMP with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

15.3 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be modified to reflect the parties’ original intent to the extent possible.

15.4 Waiver

CAMP’s failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.5 Assignment

You may not assign or transfer these Terms or any rights hereunder without CAMP’s prior written consent. CAMP may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets. These Terms bind and inure to the benefit of the parties’ permitted successors and assigns.

15.6 Force Majeure

Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, pandemics, acts of government, or telecommunications failures.